1. What is Raw Hair?

Raw hair is hair that has not undergone any chemical or mechanical processing. It is in its natural state, directly sourced from one donor without any alterations. Raw hair is highly sought after for its authenticity and quality.

2. How is Raw Hair Sourced?

Our raw hair is typically sourced from Vietnam, where individuals who have never chemically treated their hair. Donors voluntarily provide their hair, and it is collected in a way that preserves its natural texture and integrity.

3. How Many Bundles Do I Need?

The number of bundles required depends on the desired length and volume:

• 12"–16": Minimum of 2 bundles
• 18"–24": Minimum of 3–4 bundles
• 26"–30": Minimum of 4 bundles

4. How Do I Care for Raw Hair?

To maintain the quality of raw hair, follow these care tips:

1. Use sulfate-free and paraben-free shampoos and conditioners.
2. Let the hair airdry after washing it.
3. Gently detangle the hair using a wide-tooth comb or your fingers.
4. Avoid excessive heat styling to prevent damage.
5. Store the hair properly when not in use, preferably in a silk or satin bag.
6. Avoid overusing oil-based products, as they create buildup.

5. Can Raw Hair Be Colored or Styled?

Yes, raw hair can be colored, styled, and treated just like natural hair. It provides the flexibility to achieve various looks while maintaining its integrity.

6. How Long Does Raw Hair Last?

The lifespan of raw hair depends on how well it is cared for. With proper maintenance, it can last anywhere from 4 years or even longer.

7. Can I Return or Exchange Raw Hair Products?

As raw hair is a natural product, we do not accept returns or exchanges for hygiene reasons. However, if you receive a defective product or an incorrect order, please contact our customer service for assistance.

8. What Makes Raw Hair Different from Virgin Hair?

Raw hair is sourced directly from donors and has not undergone any treatment, whereas virgin hair may be collected from multiple sources and can sometimes undergo minimal processing.

If you have any additional questions or need further assistance, please do not hesitate to reach out to us.